Wellbeing W14 understands that privacy is important to you and wants your experience online to be as enjoyable and safe as possible. Our privacy policy describes how we handle your personal information generally and when you use the site.

Visitors to the website and the salon provide various kinds of information in several different ways. You may choose to submit personal information on booking and contact forms, or when requesting more information, either through emails or phone calls or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including, but not limited to, your name, phone number, email address or information about what you require from our service.

Wellbeing W14 will not collect sensitive information about you such as details of your race, political beliefs or religion. We may need other information in order to provide you with our products or services. This information may also assist us in delivering a better service and product to you. This information will be recorded by us and updated when additional information is supplied or upon request from you.


Wellbeing W14 use the personal information collected to provide you with our services and to assist in making your experience with us a satisfying one. Information is also collected to establish and maintain proper business records.

Your personal information may also be used by Wellbeing W14 to contact you if you request this.

All personal information collected by Wellbeing W14 is only made available to those authorised individuals who need to handle that information for the purposes outlined in this policy. In some circumstances, personal information may also be disclosed outside

Wellbeing W14. For example, we may disclose personal information to third parties to whom Wellbeing W14 London contracts out specialised functions (such as mailing houses and printing companies). In such cases we will require an undertaking from such persons to comply with the National Privacy Principles and do not use the personal information for any purposes beyond the scope of our contract with them.

Wellbeing W14 will also disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to an individual or public health or safety.


You have a right to seek access to information that Wellbeing W14 holds about you (although there are some exceptions to this). You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.

If you wish to exercise your right under the Privacy Act to seek access to the personal information held by us, then you should address your request in writing to Wellbeing W14.

Please note that in the interests of protecting the privacy of all our customers, if you request details of any personal information held by us, we will need to identify you accordingly. To do this, we may telephone you or require your current name and address (or any former addresses that may assist in identification) and a copy of a form of identification such as a current driver’s licence or passport.

We will assume, unless you tell us otherwise, your request relates to our current records about you. This will include the personal information about you, which is held on our databases and files. Generally, we will not charge you for our costs of providing access to our current records about you.

Wellbeing W14 may also store records containing personal information in its archives, for legal and administrative reasons. You may seek access to the records held by Wellbeing W14 which are not current records, but if you do so, we may charge you for the cost of providing access.

If you are of the view that personal information about you is not accurate, complete or up to date, please provide us with your request for correction. Any requests for correction will be dealt with promptly.


Reasonable steps are taken to ensure the security of personal information from such risks as loss or unauthorized access, destruction, use, modification or disclosure.


If you do not want to receive e-mail or posted offers from Wellbeing W14 London, please let us know by sending an email message to beauty@wellbeingw14.co.uk. Please provide Wellbeing W14 with your complete name and email address.

If you request that we do not send you any further emails, your name will be removed from the mailing list.

If you have any questions or comments about this privacy policy or about how we have handled personal information about you, please contact us:

Wellbeing W14, 70 Blythe Road, London W14 0HB